SoriaPay Privacy Policy

InfiniVerse PTE LTD. (“the Company”) considers the protection of customers’ personal data to be an important responsibility.

This Privacy Policy explains how we collect, use, disclose, and store your information in connection with our “Soria Pay” service.

1. Compliance with Laws and Regulations

We handle customers’ personal data in accordance with the Singapore Personal Data Protection Act (PDPA) and other relevant laws and regulations.

2. Collection of Personal Data

We collect only the minimum necessary personal data through the following methods:

• ●     Responding to inquiries or support requests
• ●     Account registration and identity verification
• ●     Error or bug reports and collection of other usage history while using the service
• ●     Receiving information from third parties with whom we have a business partnership

Information collected may include:

• ●     Name, date of birth, gender
• ●     Email address, phone number
• ●     Address details such as residential address and postal code
• ●     Bank account information (if necessary)
• ●     Transaction and inquiry history within the app

3. Purpose of Use of Personal Data

We use personal data for the following purposes:

• ●     Identity verification and communication
• ●     Provision of customer support
• ●     Provision and improvement of the service
• ●     Fulfillment of legal or contractual obligations
• ●     Sending advertising or marketing information (with user consent)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect site usage and behavioral history for the purpose of improving service convenience and for marketing purposes.
Cookie usage can be managed or disabled via browser settings, but some features may be limited.

5. Sharing Information with Third Parties

We share personal data with third parties only in the following cases:

• ●     External contractors necessary for service provision
• ●     Legal disclosure obligations
• ●     Data transfers accompanying mergers or business transfers (in compliance with this policy)

We may share aggregated, non-personally identifiable information with advertisers or partners.

6. Cross-Border Data Transfers

We may transfer personal data outside Singapore when necessary, and will implement safety measures in compliance with the PDPA.

7. Security Measures

We implement reasonable technical and organizational security measures to prevent leakage, alteration, or loss of personal data, including SSL encryption, access restrictions, and ongoing employee training.

8. Retention Period

Personal data is retained only for the period necessary to achieve the purpose of use or as required by law.
If a deletion request is received, the data will be promptly deleted unless retention is legally required.

9. Consent and Withdrawal

By providing personal data to us, you are deemed to consent to its use and disclosure for the purposes stated in this policy.
Consent may be withdrawn later by providing written notice.

10. Children’s Personal Information

We do not knowingly collect personal information from children under 13 years old.
If you believe such information has been provided, please contact us promptly at cs@soriapay.com.

11. Updates to the Policy

We may update this Privacy Policy in response to legal revisions or changes in business operations.
If there are significant changes, we will notify users on our website.

12. Information Regarding Google Services

We may use services such as Google AdMob and Firebase Analytics to collect advertising and analytics data.
Please refer to Google’s data usage policy for more details.

Users can change ad personalization settings via the Google Ads Settings page or opt out via the Network Advertising Initiative opt-out page.

13. Contact Information

For questions or requests regarding personal data, please contact us at:

• ●     Phone: +82 1899-8356
• ●     Email: cs@soriapay.com